Privacy Policy

This Privacy Policy describes how Askme Astrology (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from (the “Site”) or otherwise interact with us (collectively, the “Services”). For the purpose of this Privacy Policy, “you” and “your” refer to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we collect in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and comply with any applicable laws.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected personal information about you from various sources, as described below. The information we collect and use depends on how you interact with us.

In addition to the specific uses outlined below, we may use the information we collect about you to communicate with you, provide the Services, comply with legal obligations, enforce terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we collect may vary depending on your interaction with our Site and use of our Services. The term “personal information” refers to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect:

Information We Collect Directly from You

Information directly submitted to us through our Services may include:

– Basic contact details, such as your name, address, phone number, and email.
– Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
– Account information, including your username, password, and security questions.
– Shopping information, including the items you view, add to your cart, or place on your wishlist.
– Customer support information, including the content of your communications with us, such as messages sent through the Services.

Certain features of the Services may require you to provide specific information about yourself. You have the option to decline to provide this information, but doing so may limit your ability to use certain features of the Services.

Information We Collect through Cookies

We automatically collect information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include details about how you access and use our Site and your account, device information, browser information, network connection information, IP address, and other data related to your interaction with the Services.

How We Use Your Personal Information

We use your personal information for the following purposes:

– Providing Products and Services: We use your personal information to provide you with the Services, including processing payments, fulfilling orders, sending notifications related to your account, purchases, returns, exchanges, and other transactions, managing your account, arranging shipping, and enabling you to post reviews.

– Marketing and Advertising: We use your personal information for marketing and promotional purposes, including sending marketing, advertising, and promotional communications via email, text messages, or postal mail, and displaying advertisements for products or services. This includes tailoring the Services and advertising on our Site and other websites.

– Security and Fraud Prevention: We use your personal information to detect, investigate, or take action regarding potential fraudulent, illegal, or malicious activity. It is your responsibility to keep your account credentials secure, and we recommend against sharing your username, password, or other access details with others. If you suspect your account has been compromised, please contact us immediately.

– Communication: We use your personal information to provide customer support and enhance our Services to be responsive to your needs, deliver effective services, and maintain our business relationship with you.

Cookies

Like many websites, we use Cookies on our Site. For specific information about the Cookies we use to power our store with Shopify, please visit https://www.shopify.com/legal/cookies. We use Cookies to enhance and improve our Site and Services, remember your actions and preferences, conduct analytics to better understand user interactions with the Services, and optimize our Services. We may also permit third parties and service providers to use Cookies on our Site to tailor services, products, and advertising on our Site and other websites.

Most web browsers automatically accept Cookies by default, but you can choose to configure your browser to remove or reject Cookies through your browser settings. Please note that disabling or blocking Cookies may affect your user experience and may lead to the malfunctioning of some Services and features. Blocking Cookies may not completely prevent us from sharing information with third parties, including our advertising partners.

How We Disclose Personal Information

In certain situations, we may disclose your personal information to third parties for legitimate purposes, as specified in this Privacy Policy. These situations may include:

– With Vendors and Service Providers: We share personal information with vendors and third parties who perform services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.

– With Business and Marketing Partners: We share your information with business and marketing partners, including Shopify, to provide services and conduct advertising. Our business and marketing partners use your information in accordance with their own privacy notices.

– With Your Consent: If you direct, request, or otherwise consent to the disclosure of certain information to third parties, such as shipping providers or through your use of social media widgets or login integrations, we may share your information with your consent.

– Within Our Corporate Group: We may share information with our affiliates and corporate group for the purpose of running a successful business.

– In Connection with Business Transactions: We may share information during business transactions, such as mergers or bankruptcy. We may also share information to comply with legal obligations, respond to legal requests, and protect or defend the Services, our rights, and the rights of our users or others.

Sensitive Personal Information: We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.

Security and Retention of Your Information

Please be aware that no security measures are perfect or invulnerable, and we cannot guarantee absolute security. Information you send to us may not be secure during transit. It is advisable not to communicate sensitive or confidential information to us through unsecured channels.

The duration for which we retain your personal information depends on various factors, including the necessity of the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, and enforce applicable contracts and policies.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

– Right to Access/Know: You may have the right to request access to the personal information we hold about you, including details of how we use and share your information.

– Right to Delete: You may have the right to request the deletion of personal information we have about you.

– Right to Correct: You may have the right to request the correction of inaccurate personal information we hold about you.

– Right of Portability: You may have the right to receive a copy of your personal information and request its transfer to a third party under certain circumstances.

– Right to Opt-Out of Sale or Sharing: You may have the right to opt out of the sale or sharing of your personal information for targeted advertising, as defined by applicable privacy laws. If you visit our Site with the Global Privacy Control opt-out preference signal enabled, we will treat this as a request to opt out of the sale or sharing of information for the device and browser you use to access the Site.

– Right to Limit and/or Opt-Out of Use and Disclosure of Sensitive Personal Information: You may have the right to limit the use and/or disclosure of sensitive personal information to only what is necessary for the Services or products reasonably expected by an average individual.

– Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.

– Withdrawal of Consent: If we rely on your consent to process personal information, you have the right to withdraw that consent.

– Managing Communication Preferences: You can opt out of receiving promotional emails by using the unsubscribe option provided in our emails. If you opt out, you may still receive non-promotional emails, such as account or order-related communications.

You can exercise these rights as indicated on our Site or by contacting us using the provided contact details. We do not discriminate against you for exercising these rights. To process your request, we may need to verify your identity, which may require you to provide your email address or account information. You may designate an authorized agent to make requests on your behalf, but we will need the agent to prove your authorization and may require you to verify your identity with us.

Complaints

If you have complaints regarding how we handle your personal information, please contact us using the provided contact details. If you are dissatisfied with our response to your complaint, you may be entitled to appeal our decision by contacting us or lodging a complaint with your local data protection authority.

International Users

Please note that we may transfer, store, and process your personal information outside your home country, including the United States. Your personal information may be processed by staff and third-party service providers and partners in these countries. If we transfer your personal information out of India, we will rely on recognized transfer mechanisms to ensure adequate protection.

Contact

For inquiries about our privacy practices, this Privacy Policy, or to exercise your rights, please contact us at:

Email: askmeastrologyy@gmail.com.
Address: Kolkata, India.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that a child has provided us with their personal information, you may contact us using the contact details provided to request its deletion.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” personal information of individuals under 16 years of age.

We may “sell” or “share” personal information for advertising and marketing activities, as outlined in this Privacy Policy..

*Sensitive Personal Information*: If we collect sensitive personal information, we will comply with all applicable laws and provide the necessary consent and disclosures.